Refund & Returns Policy

At Snazz Apparel, we aim to provide high-quality clothing and a smooth shopping experience for every customer. If you are not fully satisfied with your purchase, we offer a simple and fair returns and refund process.

Eligibility for Returns

  • Items must be unused, unworn, and in original condition.
  • All items should be returned with original tags and packaging.
  • Returns must be requested within 14 days of delivery.
  • Customized, personalized, or sale items may not be eligible for return unless they arrive defective or damaged.

Refund Process

  • Once we receive your returned item, it will be inspected for quality check.
  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable, except in cases of wrong, damaged, or defective items.

Exchanges

  • Exchanges are available depending on stock availability.
  • Please contact our support team before sending any exchange request to confirm availability.

How to Initiate a Return

To start a return, please follow these steps:

  • Email us at support@snazzapparel.com with your order number and reason for return.
  • Our team will guide you with return instructions.
  • Ensure you keep your shipping receipt until your return is completed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately. We will arrange either a replacement or full refund, depending on your preference and product availability.

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